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Technical Support service
This services allows WebMoney Transfer users to contact the technical support service. Both WebMoney participants as well as non-users of the system may take advantage of the service.
To send a message on the site log into the technical support service using your WMID. If you are still not signed up on the WebMoney Transfer system or are having authentication difficulties, then, as indicated on screen you should receive by e-mail a unique number which will be used to log into the technical support service.
After logging in view the list of services and select the one with which you are experiencing difficulties. Identify a subject for your message and describe the crux of the problem. If necessary attach any important files. The answer to your message will arrive by WebMoney Keeper or e-mail.
On the Support.WebMoney site you can contact support for the following services:
- WebMoney Technical Support (http://www.webmoney.ru/) - technical support for WebMoney Transfer System participants;
- WMZ, WME Financial Support - financial support;
- Credit.Exchange Support (https://credit.webmoney.ru) - technical support for credit exchange users;
- E-num Technical Support (https://enum.ru) - technical support for E-num users;
- WM Arbitration Arbitration (http://arbitrage.webmoney.ru/) - conflict resolution between WebMoney Transfer users using arbitration;
- WebMoney.Cards WebMoney Cards (https://cards.webmoney.ru) - service is designed for ordering and servicing bank plastic and virtual cards;
- WebMoney.Check Support WebMoney Check (https://check.webmoney.ru) - technical support for WM Check users;
- WebMoney.E-invoicing (https://e-invoicing.webmoney.ru/) - payment for electronic goods in an online store via bank card;
- WebMoney.Escrow WebMoney Escrow service (https://escrow.webmoney.ru/) - service for conducting secure transactions between participants of the WebMoney Transfer system;
- WebMoney.Geo (https://geo.webmoney.ru/) - service for finding information about the geographical location of objects of the WebMoney Transfer system;
- WebMoney.INDX INDX Internet-Exchange (https://indx.money) - Internet-Exchange;
- WebMoney.MassPayment MassPayment Service (https://masspayment.wmtransfer.com/) - mass processing of transactions, funds transfer, payment for provider services;
- WebMoney.Megastock Megastock (https://www.megastock.ru) - catalogue of Internet sites that accept WM as payment;
- WebMoney.Passport Verification Centre (https://passport.wmtransfer.com) - WebMoney Transfer system user verification center;
- WebMoney.Rebils Recurring Payments Service (http://rebills.wmtransfer.com/) - service for automating recurring payments for the benefit of WebMoney Transfer system participants;
- WebMoney.Report Report service (https://report.wmtransfer.com) - online tool for getting reports on transactions with WebMoney purses;
- WebMoney.Telepay Personal account payment service (https://telepay.wmtransfer.com) - personal account payment service. Mobile phones, Internet, commercial TV and etc;
- WebMoney.Top-up Top-Up (https://top-up.wmtransfer.com) - top up a purse using bank card or wire transfer;
Site:https://support.wmtransfer.com