If you made a withdrawal to your Bank card, in order to download the transaction agreement, You need to log in on the page
After that, please, select the "My payments" section:
Further, indicate the transfer date, click on the icon located to the right of the transaction, and select the "Contract" section.
On the specified page, you can find the required agreement.
If you have made a withdrawal to a Bank account, in order to download the transaction agreement, you need to log in on the page
After that, please, select the "My translations" section:
Further, please, select the transaction you are looking for by clicking on the transfer number or its status.
In the new opened window, you need to click on the section "Payment order»:
You will be able to download the agreement of the completed transaction.
You can submit this document to your bank.